Returns & Exchanges
At Early Settler, we want you to love your home; if you're not completely satisfied with your purchase, we offer a flexible return policy for both change-of-mind and faulty items. Please ensure items are in original condition and accompanied by proof of purchase within 30 days.
Contact Support
Reach out to our customer care team or visit your local Early Settler store with your order number and photos if the item is damaged.
Assessment
Our team will review your request to determine if the item is eligible for a refund, repair, or exchange under our terms and conditions.
Pack and Ship
Securely package your items in their original packaging; we can assist in arranging a courier for bulky furniture items at a standard collection fee.
Refund Processing
Once your return is received and inspected at our warehouse, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing